- You can cancel your order online before the product has been shipped. Your entire order amount will be refunded to you.
- Sufi Bazaar India believes in creating a customer friendly environment and therefore, has a liberal Cancellation/Return policy
- Your returns will be accepted only if you have received an item “Damage”, “Defective” or “Different Colour”.
How do I return a product purchased on Sufi Bazaar India?
If for any reason you wish to obtain a refund/exchange, you may return your item(s) to us within 3 Days of receiving your order.
There are certain scenarios where it is difficult for us to support returns.
- Return request is made outside the specified time frame.
- Anything missing from the package you’ve received including price tags, labels, original packing, freebies and accessories.
- Product is damaged due to misuse or Incidental damage due to malfunctioning of product.
- Any consumable item that has been used or installed.
- Products with tampered or missing serial numbers.
- Fragile items, Consumable products like Cosmetics, Attars etc and Electronic products like Watch, Clock etc
Please ensure that the product is in unused and is in original condition. Include everything from the package you’ve received including price tags, labels, original packing, freebies and accessories.