Cancellation & Returns

Cancellations:

  • You can cancel your order online before the product has been shipped. Your entire order amount will be refunded to you.
  • Sufi Bazaar India believes in creating a customer friendly environment and therefore, has a liberal Cancellation/Return policy

Returns:

  • Your returns will be accepted only if you have received an item “Damage”, “Defective” or “Different Colour”.

How do I return a product purchased on Sufi Bazaar India? 

If for any reason you wish to obtain a refund/exchange, you may return your item(s) to us within 3 Days of receiving your order.

 

Exceptions:

There are certain scenarios where it is difficult for us to support returns.

  • Return request is made outside the specified time frame.
  • Anything missing from the package you’ve received including price tags, labels, original packing, freebies and accessories.
  • Product is damaged due to misuse or Incidental damage due to malfunctioning of product.
  • Any consumable item that has been used or installed.
  • Products with tampered or missing serial numbers.
  • Fragile items, Consumable products like Cosmetics, Attars etc and Electronic products like Watch, Clock etc

Important: 

Please ensure that the product is in unused and is in original condition. Include everything from the package you’ve received including price tags, labels, original packing, freebies and accessories.